Check in: At International Airport 2 hours prior to departure.
Passport: A valid passport or 'document of identity' (free from any Post Office) is required. Non Australian passport holders require a re-entry visa.
Banks & Currency: Commonwealth & Westpac Bank branches. ATM access is available. Currency is the Australian Dollar. Most credit cards are accepted.
Customs: Vegetables, fruit, flowers & seeds are prohibited imports to keep the island free of introduced disease.
Duty Free: 1 litre of alcohol & 200 cigarettes. Discounts are available on liquor at the Liquor Bond Store Upon presentation of airline tickets & passport.
Arrival: After clearing customs you will be met by Pinetree Tours or your accommodation host.
Clubs: Lions, Probus, Quota, Rotary, RSL & Leagues clubs welcome visitors. There are also Golf, Tennis, Bowls, Sports and Workers' clubs that all welcome visitors.
Departure: Airport taxes from Australia are pre-payable with your package.
Shopping: There are two supermarkets on the island open 7 days. Some grocery items are more expensive due to freight costs. Most other shops close Wednesday & Saturday afternoons. Some are open until 12 noon on Sunday.
Health & Medical: The 28 bed Norfolk Island Hospital provides a dental clinic, pharmacy and 24 hour emergency services. TRAVEL INSURANCE is highly recommended, as Australian Medicare does not extend to Norfolk Island.
Driving: A current drivers licence is required. Speed limit is 50km/h & 40km/h in shopping areas. A rental car is the most practical & economical way of getting around the island. Vehicle insurance is essential.
Information: The visitor information centre is open 7 days a week for your convenience.
Fishing & boating: There are several licensed tour operators that can offer a large aray of fantastic fishing & boating trips. "Fisherman's Paradise".
Time Zone: Norfolk Island is one & a half hours ahead of Australia Eastern Standard Time, half an hour ahead during daylight saving time.
Snorkelling & Diving: Norfolk offers over 30 world class dive sites or snorkel in the tranquil waters of Emily Bay.
Climate: Sub tropical - summer time approximately 19-24c & Winter 12-21c.
Picnic Areas: Several picnic & barbeque facilities available at many of the island most scenic locations.
Air Serices: Air New Zealand operates from Sydney & Brisbane.
Tours & Entertainment: Many & varied tours available including cultural, historical, sunset fish frys, clifftop breakfast BBQ's, theme dinners & more.
Baggage allowance: 20kg per person + 7kg per person hand luggage.
Golf & Bowls: Norfolk offers a fantastic 18 hole golf course. Several annual golf & bowls tournaments available.
Dress: Comfortable & casual at all times. Good walking shoes, hat & sunscreen are recommended.
Walks: Choose from 9 well sign-posted bushwalking tracks. There is a track to suit every level of fitness.
Electricty: 240 volts, 50 cycles, 3 pin plug. A power surge device is advisable for computers.
Restaurants: There are in excess of 35 restaurants & eateries.
Telephone: 24 hour world satellite link.
MOBILE PHONE: International roaming is available for visitors who have international roaming activated prior to departure on their Post-paid mobiles with the following mainland service providers: Telstra Australia, Vodafone Australia & Telecom NZ mobile. Please note: International roaming is not available for pre-paid mobiles or Optus mobiles both post-paid/pre-paid. Alternatively a mobile service is available by purchasing a Norfolk Telecom sim card - minimum spend $20.
Churches: Anglican, Seventh Day Adventist, Catholic, Bahai' & Jehovah's Witness.